Refund policy

Return & Refund Policy

Last updated: October 12, 2026

At SharpGuards, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be:

  • In its original condition, unused, and undamaged.

  • In its original packaging, where applicable.

  • Accompanied by proof of purchase or an order confirmation.

To request a return, please contact us at [insert customer support email] with your order number and reason for the return.

Please do not send items back without contacting us first. We will provide return instructions and the appropriate return address once your request has been reviewed.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and photographs of the issue.

We will review the situation and arrange an appropriate resolution, which may include a replacement, refund, or other remedy at no additional cost to you where required by law.

Return Shipping Costs

For returns due to a change of mind or personal preference, customers are responsible for return shipping costs unless otherwise agreed.

If a return is necessary because we sent an incorrect or defective item, we will cover reasonable return shipping costs or provide another appropriate resolution.

Original shipping charges are generally non-refundable for change-of-mind returns, except where required by applicable law.

Refunds

Once we receive and inspect your returned